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Now your solution is ready to be unleashed and monitored.Make sure it’s working properly and keep an eye out for side effects.By participating in this course, you will be able to:*SAE International is authorized by IACET to offer CEUs for this course.
One way to perform a root cause analysis is by asking the 5 Whys.
You can then make a start on figuring out some permanent solutions to the problems.
Global 8D (G8D) is a disciplined process developed by Ford Motor Company to help product development and manufacturing engineers identify and solve problems.
Solving problems results in efficient, as well as effective, resolution to 'root causes' of customer satisfaction issues, and helps reduce warranty costs.
It is recommended that you have an engineering degree and experience in the automotive engineering field.
Ford Motor Company is a global automotive manufacturer with an extensive Engineering Learning & Development organization that supports its global footprint within the Product Development, Research and Advanced Engineering, Purchasing, and Quality teams.With this two-hour online course, you will learn the methods and tools used to complete each step in the Ford Global 8D find-and-fix problem-solving process, including steps to define the problem, verify the root cause and escape point, and prevent occurrence.The course is designed to provide you with the analytical and procedural information you need to understand, describe, and participate in the G8D problem-solving process as a team member.Ford designs and deliver world-class learning solutions, fueling technical excellence to design Smart Vehicles for a Smart World.TOPS 8D is a reductionist problem solving approach in that it looks for a solution to remedy the immediate problem, but does not require an optimal solution nor does it investigate outside the direct system of interest.Get each member of the team to contribute their initial ideas and consider cost, relevancy and implementation time, making sure the procedure is worth the effort. Conduct a cause-and-effect analysis using a fishbone diagram to help you uncover numerous possible causes and highlight any problems you may not have been aware of.Apply root cause analysis to zone in on the deeper causes of the issues you’ve identified.While certain Ford proprietary information has been removed from the course, it contains essentially the same content that engineers from Ford and select suppliers have benefitted from taking.The estimated time to completion is three hours, including active participation in case studies using a limited edition version of Prism Quality's Global 8D software application.It may be good to glue the team together and encourage team work with some ice breakers and team building activities at this stage.Ensure the assembled team are filled in with a detailed background – who, what, when, where, why and how?