Thesis Paper Tqm

Thesis Paper Tqm-33
Table 1 presents a summary of relationships between TQM practices and performance.

Table 1 presents a summary of relationships between TQM practices and performance.Although most of the results of the previous studies were positive, some of the results were negative or nonsignificant [2, 3].

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This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.It includes preventive and proactive approaches to quality management to reduce variations in the process and improve the quality of the product (cf. Knowledge and successful process management practices monitor data on quality to manage processes effectively.In this way, turnover rate of purchased materials and inventory can be improved.We used a cross-sectional survey methodology in this study, and the unit of the sample was at the plant level.The sample was selected from the member firms to Turkish Quality Association and the firms located in the Kocaeli-Gebze Organized Industrial Zone.It is recommended that firms should continue implement TQM with all variables to improve performance.Firms should improve employees’ involvement/commitment/awareness to TQM, enhance firm structure, and provide resources to overcome the barriers that prevent effective implementation of TQM practices.Only in this way, the expected benefits from TQM practices can be achieved.Process management emphasizes activities, as opposed to results, through a set of methodological and behavioral activities.This study has shown that different TQM practices significantly affect different performance outcomes.Results revealed that primary obstacles that the firms in Turkey face were lack of employee involvement, awareness and commitment of the employees, inappropriate firm structure, and lack of the resources.


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